Company: Netcare Group
Job Title: Switchboard Operator
Location: Netcare N17 Hospital Springs, Johannesburg
Closing Date: 04 September 2020
Job Description
The Switchboard operator is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.
Responsibilities
- Answer all incoming, internal and designate out going calls in a professional and pleasant manner
- Liaise and communicate with doctors, executive personnel, public and colleagues
- Confidentiality of information is of the utmost importance
- Keep all relevant information and contingency plans updated
- Update hospital telephone lists and relevant telephone numbers
- Assume responsibility for own personal and professional development
- Keep up to date with Netcare’s evolving policies and procedures
Minimum Requirements
- Grade 12 or equivalent NQF Level 4 Qualification
- 1 -2 years experience in a similar position
- Knowledge of telephone management systems
How to Apply
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
[email protected]
or alternatively fax application details to 011 365 1444
